How do I go about enquiring about a cake?
Please either use the form on the CONTACT page or email us directly at petalscakery@gmail.com. The more information provided, the better!
How many flavours may I choose?
You are welcome to pick 1 flavour for each tier. For 3 tiered cakes, 2 flavours is recommended, and for 4+ tiers, 3 flavours is recommended. This is so there will be approximately the same number of servings per flavour once the cake is served.
Do you provide cake tastings?
Yes! They are provided on a tri-monthly basis & are open to anyone who wants to sample the cakes. They are $75 each & contain various cake + buttercream flavours for you to taste. Pick up is from 2046.
Is delivery available?
Delivery can be arranged for a fee starting from $100. For locations outside of Sydney metro please enquire for a quote.
Where are you located for pickups?
I’m located in the postcode of 2046. For cake, petite desserts & cake tasting pack pickups, address will be supplied once order is confirmed.
Are your quotes for coffee or dessert portions?
Quotes are for coffee servings unless requested or stated otherwise. Serving size is approx 1”x1”x3.25”.
Do you cater to dietary restrictions?
Our kitchen processes eggs, gluten, nuts & dairy, therefore we are not at a capacity to cater to dietary restrictions.
Can you copy a certain design I have in mind?
Inspiration images are very much welcome, but no cakes will be copied like for like.
Cake care guide?
Please keep the cake refrigerated prior to transport. The best place to keep the cake during transportation is on the floor or boot of the car on top a nonslip mat, with the aircon on!! Prior to serving, bring cake back to room temperature. Unless delivery is organised, we are not responsible for any damage to your cake after the cake has left our premises.
What is your cancellation policy?
All orders cancelled after a deposit is paid will incur a $50 administration fee for multi tiered cakes & $25 for single tiered cakes. Refunds will not be issued for cancellations within 3 weeks (21 days) of the delivery/pickup date.